FAQs

Shipping

Which countries do you ship to?

To everyone. From our hands to wherever you are.

How long will my order take?

Between 24 and 72 business hours. Yes, we're fast.

Is shipping free?

From €70.

How do I track my order?

We'll send you an email with the tracking link as soon as your order leaves the warehouse. If you can't find it, check your spam folder... or write to us at hello@badsocials.com, and we'll help you.

Exchanges and returns

Can I return or exchange my order?

Sure. You have 14 days from the date we send it to do so.

How can I make an exchange or return?

You just have to access this link and follow the steps:

https://returns.byrever.com/badsocials

How much does it cost to make a change?

Nothing. Changes are 100% free.

Warranty

What guarantee do your jewelry have?

All our parts are covered by a warranty against any manufacturing defects. If something fails because of us, we'll fix it. Period.

What if the color fades over time?

– If your jewelry is finished in silver, you have a lifetime color guarantee.

– If it's gold-plated, we'll cover you for two years to ensure the color stays perfect.

What is not covered by the warranty?

Wear and tear from misuse, chemicals, or impacts are not covered. Take care of them as you would your skin: with love.

Payments and security

What payment methods do you accept?

We accept almost everything:

💳 Card (Visa, MasterCard, AMEX...)

📱 Apple Pay / Google Pay

💸 PayPal

💥 Klarna (pay in installments without stress)

Payment Security

We use SSL encryption and 100% secure payment platforms. Your data is more protected than your favorites playlist.

Can I pay in installments?

Yes. With Klarna, you can split your payment into 3 installments interest-free. Buy now, pay however you want.

Product: sizes, materials and care

How do I know what ring size to choose?

We've simplified the sizes so you don't get caught out:

XS (ES 10 / US 5) – Women with thin fingers

S (ES 12 / US 6) – most common size for women

M (ES 14 / US 7) – Women with slightly wider fingers

L (ES 16 / US 8) – men with thin or pinky fingers

XL (ES 20 / US 10) – standard men's size

XXL (ES 22 / US 12) – men with thick fingers or chunky rings

What materials are the jewelry made of?

We use stainless steel and sterling silver. Some pieces are gold-plated. Everything is designed to last, shine, and not cause allergies.

Does jewelry get damaged?

If you take care of them, no. And what's more, all silver-plated jewelry has a lifetime color guarantee. Gold-plated jewelry is covered for two years. We don't play with that.

Contact and support

How can I contact you?

Easy. Write to us at hello@badsocials.com and we'll get back to you as soon as possible. You can also send us a DM if you're more of an Instagram person.

How long does it take you to respond?

We're fast, but human. We typically respond within 24 hours (Monday through Friday, although we're also busy on weekends).